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Frequently Asked Questions What is a custom-fit floor mat? What is a custom-fit floor mat?Unlike most mass market Universal mats, a custom-fit floor mat has been designed to fit specifically and perfectly to your truck's floor contour and specifications. They may or may not be identical to the OEM mats. We provide many designs not available from the dealers and their suppliers, like one-piece front mats. Custom mats are the only true solution for 18-Wheeler trucks. Why order Fleet Interiors custom-fit floor mats?Fleet Interiors designs their floor mats to provide maximum coverage. We use only the highest quality of products available in the automotive carpet industry in the production of our mats. We offer four different styles of carpet and many options to personalize your floor mats. The quality of the materials and the craftsmanship of the floor mats guarantees that our customers will be delighted with their Fleet Interiors floor mats. Does Fleet Interiors have a custom-fit floor mat for my vehicle?We currently have over 100 individual patterns available, with new patterns added every week. Download our on-line catalog to determine what we have to fit your truck. If you cannot find your truck's information listed, feel free to contact us for assistance. Also, we are highly qualified in producing special patterns created by our customers. In the past, we have created floor mats for golf carts, antique cars, farm tractor combines, boats, residential, offices and many other non-traditional applications. What style of carpet can I get my custom-fit floor mats in?Custom-fit floor mats can be ordered in four styles of carpet: "Luxury Sport", "Touring", "Grand Touring", and "Luxury Touring" Berber. The "Luxury Sport" is Fleet Interiors durable 18oz polypropylene mat, designed for economy applications. The "Touring" style is Fleet Interiors 22oz nylon yarn carpet, a denser carpet than OEM at a more economical price. Our Grand Touring is a 28oz super soft, deep pile carpet comparable to carpet in the luxury imports. The "Luxury Touring" is our exclusive European Style Berber carpet. Made from a full 42oz densely looped nylon yarn, our Berber carpet is a durable yet elegant carpet suited for the most discriminating buyer. How are the edges finished?The "Luxury Sport," "Touring" and "Grand Touring" carpeted mats are finished in matching nylon mesh cloth tape, with optional serged edging available. The Berber carpeted mats are finished in a matching serged yarn. Will the color of the carpet match the carpet in my vehicle?Fleet Interiors provides a wide range of colors in each style of our carpet. Our "Luxury Sport" comes in 4 popular colors, "Luxury Touring" Berber has five colors to complement any interior, "Touring" has 25 colors to choose from and our "Grand Touring" has 13 unique colors available. Regardless of the style you choose, we have a color to complement your vehicle’s interior. What kind of backing does Fleet Interiors have on their floor mats?We offer our exclusive "Grip Tech" rubber nibbed backing on all of our carpet lines. This exclusive backing is designed to reduce mat sliding. What options can I get with my floor mats?On most mats, you can order personalized embroidery, Cummins, Lifestyle and Collegiate embroidery, heel pads and serged edging. We automatically include grommets at no extra charge on vehicles that call for them. How do I clean my floor mats?Fleet Interiors floor mats will provide years of satisfaction with proper care. Clean the floor mats regularly by vacuuming them. Fleet Interiors floor mats can be washed with mild soap and water and hung out to dry to produce wonderful results. Do not wash the floor mats in a washing machine, it may damage the machine. How can I order mats for my vehicle?You may contact us Monday - Friday 8:00 am to 4:30 pm (CST). How soon will my floor mats arrive?Fleet Interiors custom floor mats are made to order and not pulled from stock. Standard orders will usually ship within 2-4 business days. Please allow an extra 2-3 days for embroidery orders. How do you ship them?We ship to the continental United States via UPS Ground. We ship to Hawaii, Alaska, Military Bases, Puerto Rico and Canada via Parcel Post. Shipping times are usually 4-5 days to both the East and West Coasts, 2-3 days or less to most areas in the Midwest. What is Fleet Interiors return policy?Our retailers are independently owned and operated and have established
return policies. Fleet Interiors is fully committed to providing high quality
custom-made floor mats. In the unlikely event that you have a problem,
please check with your local retailer about returning our products.
We are unable to accept floor mats for return from customers who purchased
their Fleet Interiors floor mat from a retailer |
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